Remote

We want to provide our customer online tech support with qualified personnel to solve technical problems with a quick solution and response time to minimize production loss.

CUSTOMER FIRST

Online support when you need it

The online support with a qualified engineer will keep down time of the machine at a minimum and provides a quick resolution. As we will provide online diagnosis it will keep also expenses at a minimum and reduce the necessity to have a service engineer on site.

THINK DIFFERENTLY

Our Plan for Sustainability

  • Realtime remote access with TAJMAC-USA America’s service team to guide you through trouble shooting the machine
  • Online connectivity and diagnostic tools
  • Video accessibility for visual diagnosis
  • Access to the manual and drawings specific to your machine while working and talking to a service engineer
  • Faster and more accurate response for the spare parts needed to get your machine back to normal operation
REMOTE SERVICE

Leading The Way With Innovative Service Technology Solutions

Realtime remote access with our service team to guide you through trouble shooting your machine, online connectivity, diagnostic tools and more.

APPLICATIONS

From Print To Part

Our Applications team is more than equipped to assist in making sure your machine produces the most accurate parts possible, 100% of the time. Find out how TAJMAC-USA can streamline your manufacturing processes.